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The hotel maintained an impeccable level of cleanliness, and the staff were exceedingly courteous.
Wilmer at the front desk was exceptionally warm and helpful. The hotel offered a clean and visually pleasing environment. Our room's view of the pagoda and Japantown was splendid. The location made our stay very enjoyable!
The quaint and charming lobby, along with the excellent location and breakfast, made the hotel stand out.
Great view from the renovated facilities, convenient location, and perks like coffee availability and lobby books. The 20% spa discount was a bonus, and the late checkout option, despite us not using it, is noteworthy.
The perfect setting for our 50th high school reunion of The American School in Japan.
The location was ideal, close to numerous dining options and the event we attended.
The friendly and helpful staff, along with the cleanliness of the hotel, made our stay exceptional. Proximity to restaurants was a plus!
From start to finish, the experience was unparalleled. The staff's hospitality, the stunning hotel, and its location near great shopping and dining made our stay memorable.
An excellent location with friendly and helpful staff. A special commendation to the bellhop who added a memorable touch to my birthday celebration.
The hotel's unique decorations and incredible breakfast were highlights. Located conveniently close to San Francisco's Japantown.
Parking options at the premises include limited valet service, which is dependent on availability. Alternatively, self-parking is available for a fee in the Japantown parking facility that connects directly to the hotel.
An additional charge of 34.58 USD will be applied at check-in for destination amenities. This fee covers access to the following benefits:
- Complimentary Wi-Fi in rooms and public areas
- A cutting-edge fitness center equipped with weight training, diverse cardio machines including Peloton and rowing equipment, a cardio kickboxing area, and a yoga studio
- Coffee and tea in your room
- 24/7 access to printing for small projects
- Free unlimited espresso beverages, tea, and filtered water (both sparkling and still), along with morning coffee service in the lobby
- Unlimited local phone calls from your room
- 10% discount on retail purchases
- 10% off for Hotel Experiences like Japanese Whiskey Tasting and more to come
- Oculus VR headset rental
- Discounts at Macy's Union Square
- Reduced prices on Big Bus Sightseeing Tour tickets
- Streaming capabilities for popular apps including HBO, Netflix, and Pandora
- Free Guided City Walking Tour provided by SF City Guides
- Discount on daily rates for CITY Bike rentals
- 20% discount on admission to the Asian Art Museum
- 20% off services at Kabuki Spa
- Special deals with Edible Excursions
Guests must present a valid photo ID and a credit card at the time of check-in. Note that special requests are subject to availability and may incur additional charges.
Yes, the hotel features one restaurant called Nari.
Families frequently choose this hotel for their stay.
Guests can book Quad, Double, or Suite rooms at this property.
Check-in starts at 4:00 PM, and check-out is by 11:00 AM.
A highly-rated buffet breakfast is offered to guests (review score: 8.8).
The hotel offers a fitness center, fitness classes, and other fitness activities (additional fees may apply).
The cost of staying varies based on factors such as dates and hotel policies. Enter your stay dates to see prices.
The hotel is located 1.9 km from the center of San Francisco. Actual travel distances may differ from straight-line measurements.